ShopAuto Corporation Website Privacy Policy
Your privacy is of utmost importance to ShopAuto Corporation. Any personal
information that you provide to us through, or on, our website will be
governed by this privacy policy (the “policy”). Therefore, it is important
that you read and understand this Policy prior to providing any personal
information about yourself.
ShopAuto Corporation has established policies and procedures to comply
with this Policy, and has designated one or more persons accountable for
compliance to it. The Privacy Officer designated by ShopAuto Corporation
can be contacted by e-mail at privacy@ShopAuto.ca; by telephone at (519)
433-1596; or by mail at
All
submissions should be directed to the attention of the Privacy Officer.
Personal Information Defined
Personal
information is information that distinctively refers to you, such as your name,
address, birth date, gender, marital status, financial information etc. Keep in
mind that if you identify yourself as an employee of an organization, your
name, title, business address or business telephone number would not be
considered personal information.
We collect,
use and disclose personal information supplied by you for yourself and for our
respective related companies and business partners (lists available on request)
in order (a) to provide you with products (loans, leases, etc.), (b) to perform
services (including training, etc.), (c) to improve our products and services,
(d) to initiate, maintain and develop our relationship with you (including
product and service information, offers, etc.), (e) to administer billing,
accounting and security measures in relation to your business with us and (f)
to comply with legal and regulatory requirements.
Customer Option to “Opt-Out”
You may decide that you would prefer that we do not use or disclose your
personal information for ShopAuto.ca related marketing purposes or as otherwise
noted in this Privacy Policy (excepting legal and/or contractual obligations),
in particular, for some or all of the following:
·
ShopAuto
Special Events and Promotions that may include notification of training events,
information for golf, tennis or ski events, new product launches, brochures,
etc.
·
ShopAuto
Dealer Promotions that may include retailer event information, training
clinics, etc.
·
ShopAuto
magazine Package
·
Satisfaction
Surveys such as products and/or service surveys, J.D. Power, etc.
·
Marketing
Surveys such as customer research surveys etc.
If you
choose to “opt-out” as outlined above, you will not longer have access to
product or service information that may be of value to you. However, if you
wish to “opt-out” you may do so at any time by contacting us online at www.shopauto.ca.
Please see
above for contact information. Be assured that your decision to “opt-out” will
not affect your business relationship with us.
Collection of Personal Information
Within our website, you may be asked to provide personal information about
yourself. ShopAuto Corporation will collect personal information only
when you voluntarily provide it. Be assured that the personal information
you provide remains strictly confidential and will used or disclosed only
for the purposes for which it was collected and will not be used or disclosed
for any other reason unless you have given us consent to do so.
We collect
personal information for registration on our mailing list, for eligibility to
participate in a contest, survey or promotion, or simply for informing you of
upcoming events or special offers. In other areas of our website, personal
information is requested in order to apply for credit in respect to a lease or
finance, to register for a ShopAuto Training course or to obtain information
related to pre-owned products. The personal information you provide will only
be collected and used for the purposes that have been identified. In certain
parts of this website where we require that you provide us with personal
information such as credit card information, we will protect the security of
your personal information during transmission by using industry standard
encryption technology.
We do,
however, discourage you from sending any sensitive personal information (that
is, credit card information) via regular e-mail and limit such disclosure to the
secure area within the website where it may be specifically requested.
ShopAuto Corporation will not knowingly encourage children under the
age of 13 to register at its website.
Sharing of Information
The information that you provide to us will only be used by ShopAuto
Corporation and our respective related and/or affiliated companies and
business partners (list available upon request). It will assist us in providing
products and services to you that will benefit you as a valued customer.
Exceptions may include disclosing information to third parties assisting
us in servicing and processing your credit account, to verify creditworthiness
or to assist you in answering an inquiry. We may also disclose information
to third party companies that perform marketing services on our behalf.
In any event, we are responsible for the protection of your personal information
in our possession. Any information we may transfer to a third party as
noted above remains our responsibility and, as such, we contractually require
any manner consistent with our own internal privacy practices, or as required
by law. Under limited circumstances, we may also be required to disclose
personal information to comply with the law.
Shopauto.ca offers dealerships a FREE Unlimited Vehicle Inventory listing service to maximize exposure. This specific service is totally free, the dealer is fully responsible for maintaining their inventory at all times. Shopauto Corporation can offer a maintenance service for a fee of $499/Month, this service includes updating and maintaining inventory with supplied images from the dealer. This service will also include leads and application emailed to you in real time.
Collection of Non-Identifiable
Information
In order to
allow you easy and convenient access to our website, certain non-identifiable
information is collected, as described below. We may share this information
with our website providers to allow us to continually improve our websites.
Site Traffic Monitoring
During each and every visit to one of our websites, we will collect non-identifiable
information by tracking Internet Protocol (IP) addresses on an aggregate
basis. IP addresses do not track personal information about you. They simply
allow us to monitor how our sites are being used and what information is
being accessed. ShopAuto Corporation will use this information to ensure
its websites remain useful and convenient, in order to meet and satisfy
your needs.
“Cookies”
When a user
interacts with our website, “section-cookies” are used to collect information
anonymously and to track user patterns. They do not permanently record data and
are only available during an active session, therefore, once a session is
terminated; the “session-cookie” disappears. A session cookie is a small text
file which contains a unique identification number that identifies your
browser, not you personally, to our computer each time you visit our website. A
session cookie can tell us which pages were visited and how often. We use this
anonymous information in an effort to improve our website’s usefulness to you –
primarily for technical reasons, such as providing seamless navigation. If you
do not want your browser to accept cookies, you can reset your browser either
to notify you when you have received a cookie, or to refuse to accept them
altogether. However, if you refuse to accept cookies, you may not be able to
use some of the features available on our websites such as personalization
features.
Access to your Personal Information
At your
request, we will let you know what personal information we have in our
possession about you, what it is being used for, and to whom it has been
disclosed. We will also provide you with access to your personal information
that is in our possession, however, some exceptions may apply. We will respond
to your inquiry within thirty (30) days. There may be reasonable costs
associated with your request. Please direct your request to the Privacy Officer
as noted above.
Correcting or Updating Personal
Information
ShopAuto Corporation will keep the personal information in its possession
accurate, complete, current and relevant, based on the most recent information
available to us. If you have provided information about yourself, in order
to receive e-mails or product mailings, and would like to modify your information,
please visit our website at www.shopauto.ca.
Retention of Personal Information
ShopAuto Corporation will retain your personal information for as long
as necessary to fulfill the purpose for which it was collected and to comply
with applicable laws.
Security
At ShopAuto Corporation we are committed to protecting the personal
information in our possession. A number of security measures are used by
ShopAuto Corporation to maintain the safety of your personal information.
We have implemented security measures which include the use of: physical
secure data centers and premises; internal security polices and procedures;
defined internal segregation of duties; and electronic access controls
such as passwords and encryption technology. In addition, we encourage
you to observe safe computing practices. It is your responsibility to keep
confidential the use-ID and password that you use to register with us and
not share them with anyone. If you believe that your user-ID and password
have been compromised, you can change them by contacting ShopAuto Corporation
as noted above in “Correcting or Updating Personal Information”.
Third Party Links
Even though our websites may include links to other websites, outside of
ShopAuto Corporation, we are not responsible for the content, links
or privacy practices of those sites. We provide access to these linked
sites for your convenience only and you access them at your own risk. However,
we will welcome any comments you may have regarding these linked websites.
Getting Answers to Your Concerns
ShopAuto Corporation has developed policies and procedures to respond
to individual complaints and questions relation to privacy. We will investigate
and attempt to resolve all complaints. We will respond to your inquiry
within 30 days. Please be advised that there may be a reasonable cost associated
with your request. Should you have any questions or concerns about our
policy please contact our Privacy Officer as noted above.
We welcome your comments and e-mails but please note that any information,
including but not limited to suggestions, ideas or submissions your make
through and onto any ShopAuto Corporation website will become the exclusive
property of ShopAuto Corporation.
By visiting our websites you are agreeing to our privacy policy as outlined
above. ShopAuto Corporation reserves the right to change this Policy
from time to time and will provide notice of any significant changes on
this website.